1. Why do I have to provide my email and email password?

Vanishh lets you send and receive encrypted emails with your existing email address. The email address and password that you provide will let Vanishh send encrypted email and access the encrypted emails that you receive from others through your existing email. Your email password is never sent to the Vanishh server at any time.

 

 

 

2. What email address can I use with Vanishh?

On iOS you can use your Gmail account. On Android and Windows Phone, you can use any of your Gmail, Outlook.com or Yahoo! email accounts.

 

 

 

3. Why do I have to create a Vanishh account?

A Vanishh account is needed so we can provide the service of protecting your emails and only allowing the recipients access to read your emails.

 

 

 

4. Where can I get Vanishh?

The Vanishh apps are available in Apple App Store, Google Play Store and Windows Phone stores. Once you have created an accounts with the Vanishh Apps, you can download the Vanishh extensions for use with Chrome and Firefox Browsers; they are available in the Google Chrome Web Store and Firefox Marketplace

 

 

 

5. How do I send a Vanishh email to my friend?

Using a smartphone, sending Vanishh email is very similar to sending an ordinary email except that it  has to be sent from the Vanishh app. To send a Vanishh mail to someone, just launch the app in your smartphone, tap the compose button, enter the recipient's email address, subject, message and tap on the send button.

 

 

 

6. What happens if I send a Vanishh mail to my friend who doesn’t have Vanishh?

If your friend has Vanishh installed, they just have to open the app and will see your mail. If they don’t have the app or extension installed, the email will have links for them to download the app or the extension for free.

 

 

 

7. Do I have to pay for Vanishh?

You get to try Vanishh for certain period before you buy. Once the trial period ends, you will have to subscribe for the service.

 

 

 

8. Do I need to be connected to internet to send and receive Vanishh mails?

Yes, Vanishh mails works like ordinary emails where you need to be connected to internet to send and receive emails.

 

 

 

9. When the email vanishes, is there any way that the receiver can regain access to the Vanishh email?

Once the email vanishes, there is no way the reciever can see the contents of that email again unless you, the sender, resends the email.

 

 

 

10. What happens if my Vanishh email is forwarded?

The third person will receive the Vanishh email but it will not be decrypted and they won’t be able to see the contents.

 

 

 

11. What if someone keep sending me unwanted Vanishh emails? (block feature)

If you are receiving unwanted Vanishh mails from someone, you could use the block feature which will prevent all Vanishh emails from that user from showing up in the app. You can always unblock them.

 

 

 

12. What type of files can be attached in the Vanishh email?

Only inline picture can be attached in a Vanishh email.

 

 

 

13. Can I add multiple email accounts on my Vanishh App?

Currently, you can use only one email at a time.

 

 

 

14. What do I do if I want to use Vanishh but my current e-mail client is not Outlook, Gmail or Yahoo?

You have to create an account in one of these email clients first and you will be able to use that email address with Vanishh.

 

 

 

15. Can I use Vanishh with Microsoft Outlook or any other desktop e-mail client?

Vanishh is not compatible with any desktop email clients. Vanishh extensions are available for Google Chrome and Mozilla FireFox, if you want to use Vanishh in a computer.

 

 

 

16. What does the recall button do to the email?

Revoke button will prevent anyone from seeing the content of that Vanishh mail. None of the recipients and you as a sender will be able to decrypt the Vanishh mail once its recalled.

 

 

 

17. What is the difference between Revoke and Recall?

Revoke works on a per user basis and recall works on a per email basis.

 

 

 

 

 

 

FAQ

1. Why do I have to provide my email and email password?

2. What email address can I use with Vanishh?

3. Why do I have to create a Vanishh account?

4. Where can I get Vanishh?

5. How do I send a Vanishh email to my friend?

6. What happens if I send a Vanishh mail to my friend who doesn’t have Vanishh?

7. Do I have to pay for Vanishh?

8. Do I need to be connected to internet to send and receive Vanishh mails?

9. When the email vanishes, is there any way that the receiver can regain access to the Vanishh email?

10. What happens if my Vanishh email is forwarded?

11. What if someone keep sending me unwanted Vanishh emails? (block feature)

12. What type of files can be attached in the Vanishh email?

13. Can I add multiple email accounts on my Vanishh App?

14. What do I do if I want to use Vanishh but my current e-mail client is not Outlook, Gmail or Yahoo?

16. What does the recall button do to the email?

15. Can I use Vanishh with Microsoft Outlook or any other desktop e-mail client?

17. What is the difference between Revoke and Recall?